Five problems quietly drain most businesses.
Which one is draining yours?
A bottleneck fix is a fixed-scope, fixed-price build that removes one specific drain on your team's hours, with the price published before the first call. This is not a list of services. It is a list of problems, what fixing each one gets you, and what it honestly costs. Find yours below, or skip the reading and let the Bottleneck Finder™ find it for you.
Not sure which is yours? The Bottleneck Finder answers that in 3 minutes, free, no email.
“The same information gets typed into three systems. Every day.”
Intake, re-keying, status chasing, reports assembled by hand, taken off your team’s plate end to end. The work still happens. People just stop doing the part a machine should have been doing all along. Fixed scope, fixed price, defined finish date.
“We paid for those leads. Then nobody called them back.”
Every inquiry captured and followed up automatically: the follow-up that used to fall through the cracks happens every time, on time. You already paid to make the phone ring. This makes sure someone answers.
“Everything runs through one person, and they’re busy.”
Your manuals, policies, pricing rules and hard-won know-how made answerable in seconds, with the source shown for every answer. Where the answer has to be exactly right, such as eligibility, pricing or compliance, hard rules own the facts, so the answer is the same every time. Your people keep making the decisions. They just stop hunting for the inputs. Your bus factor is one. If that person is out, the work stops.
“We’ve tried three tools. None of them work how we work.”
A full working system built around how your business actually runs, instead of bending your business around someone else’s product. Phased, so you commit to one working stage at a time, never to an open-ended project. And if an off-the-shelf tool genuinely fits? We’ll name it and tell you to buy it. That answer is free.
“The last thing we built worked great, for a while.”
We monitor what’s built, keep it accurate as your business changes, and build the next thing when it’s earned. Your systems still work in month six, and you have a standing partner instead of a vendor who left. Bi-weekly or monthly check-ins, your choice. Three-month minimum, month to month after. If it stops earning its keep, you stop paying.
Three phases. The first one is free.
Prices scale with company size. Ranges shown are for 2–5 person teams: real market ranges, not an inflated value stack.
Questions about the fixes
What is a “bus factor” and why does it matter?
Your bus factor is the number of people who could disappear before work stops. When one person holds the process in their head, that number is one. It doesn't take a bus. A vacation, a bad week, or a resignation does it. The fix isn't documentation nobody reads; it's moving the process into a system that runs whether they're there or not.
How do you price a fix?
Fixed scope, fixed price, defined finish date. The ranges on this page are real market ranges, not a starting point for a negotiation.
What if the right answer is to spend nothing?
Then that's the answer. The Bottleneck Finder can and does tell people not to build anything. A brief that says so is still yours to keep.
Sometimes the answer is “don’t hire us.”
The diagnostic routes every problem into one of seven buckets, and two of them send you somewhere else: buy a cheap tool that already exists, or don’t build anything yet. Those verdicts are real and reachable. They’re also why you can trust the other five.