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← Practices / Sales Training

Every rep as good as your best one.
On purpose.

Sales training built from your own call recordings is training written from the objections your team actually hears and the answers that actually close. Right now your best rep’s talent lives in one head, and everyone else is learning by trial and error on real prospects. We capture how your best selling actually works, train your team on it, and leave behind an AI coach that drills it every day, because the training that isn’t practiced is the training that disappears.

30 minutes · No pitch · If training isn’t your problem, you’ll hear that too

The problem nobody prices in

You’ve probably already paid for sales training. Where did it go?

It went where all one-time training goes. The forgetting curve was first measured in 1885 and has been replicated for 140 years, and the sales training industry mostly pretends it isn’t there.

About half
of newly memorized material is forgotten within one hour.
Ebbinghaus, 1885
About two-thirds
is gone within 24 hours.
Ebbinghaus, 1885
Rarely
do people apply new skills on the job without ongoing reinforcement. That’s the part you paid for.

This is why the workshop felt great and the numbers didn’t move. It isn’t your team, and it usually isn’t even the content: it’s that a one-day event was asked to do a job only daily practice can do. Nobody would expect a team to stay in shape from one trip to the gym.

What actually moves the numbers

Practice, repeated, scored. That’s what makes training stick.

Reinforced
Training sticks when it’s reinforced over time. Delivered once, it fades, which is exactly what the forgetting curve above predicts.
Coached
Continuous coaching keeps a rep’s skills moving between sessions. Sporadic training leaves them wherever the last workshop did.
Practiced
Rehearsal before real prospects. AI-powered role-play lets a new rep work through the objections they’ll face before a real buyer raises them.

One honest caveat, because this market is full of wild vendor claims: practice only works when it’s built from your real calls and actually used. Generic AI personas produce generic skills. Which is exactly why this engagement starts with capture, before any software.

What the work is

Ten things your team walks away with.

Call capture

I sit with your team and your best closers and pull out the exact language your top rep uses when a deal is on the line.

Your real objection list

The objections your buyers actually raise, each one paired with what your best rep actually says back.

Win and loss patterns

What your won deals have in common that your lost deals don’t, written down where the whole team can use it.

A playbook and scripts

A playbook, scripts and drills written for your offer and your call, built from what the capture turned up.

Live team workshops

Your team runs the playbook out loud, over and over, until they can hold the call with confidence. In the room, the mistakes are free.

An AI practice coach

A practice partner trained on your business that role-plays your buyers on demand, so the drilling keeps going after the workshop ends.

Scored practice reps

Every practice call scored against the same criteria, with the one thing to fix before the next rep.

A manager dashboard

Who’s practicing, who’s improving and where the team keeps getting stuck, so coaching time goes where it counts.

A new-hire ramp path

Readiness gates a new rep clears against the AI buyer before they practice on real prospects.

Training per offer

For teams that sell more than one thing, training and an AI coach built per offer or niche, with a quarterly refresh.

How it works

Capture it. Train it. Reinforce it forever.

01 · Capture · project

Built from your calls, not a book

We sit with your team and your best closers and pull out the raw material generic training never has:

  • The exact language your top rep uses when a deal is on the line
  • Your real objection list: the ones your buyers actually raise
  • What your won deals have in common that your lost deals don’t

That becomes a playbook, scripts, and drills for your offer and your call, not sales theory with your logo on it.

02 · Train · project

Live workshops with real reps

Your team gets the playbook and then runs it, out loud, over and over: discovery, objections, closing, until they can hold the call with confidence, not read a script. Practice happens in the room, where the mistakes are free.

03 · Reinforce · ongoing

An AI coach that stays after I leave

A practice partner trained on your business. Reps rehearse against a realistic buyer that raises your actual objections, and every practice call is scored against your playbook. Managers see who’s ready and who needs reps. Your people still make every real call: the coach just makes sure they walk in prepared. This is the reinforcement the decay research says everything depends on.

What you actually get

Not slides. Working documents.

Three excerpts, so “custom playbook” isn’t an abstraction. Details anonymized; the shape is real.

Playbook excerpt
Objection Play #4
From: a 12-rep home services team
The objection
“I need to think about it.”
What your best rep actually does
Doesn’t push. Names the real hesitation out loud, usually price or spouse, and asks which one it is. Word-for-word pattern captured from three winning calls.
Why it works
“Think about it” is almost never the real objection. Naming the real one keeps the conversation alive without pressure.
The drill
Practice rep 3 rounds vs. the AI buyer, scored on whether the real objection surfaces.
Rep scorecard
Practice Call: Scored
Rep: J.M. · Scenario: price objection
Discovery questions8/10
Objection handling6/10
Dropped to price defense too early: skipped the isolating question from Play #2.
Talk / listen
61% / 39% (target is under 50% talking)
Verdict
Not ready yet 2 more scored reps on price before live calls.
Manager view
Team Readiness
Week 3 of ramp · 5 reps
Ready for live calls3 of 5
Two new hires still failing the price-objection drill: same spot, same reason. That’s a coaching target, not a mystery.
Practice this week
27 scored reps (zero manager hours spent role-playing)
What this replaces
Finding out on real prospects, one burned lead at a time.

Captured from your calls. Scored against your playbook. Visible to your managers.

When we’d tell you not to buy sales training

○

If your problem is lead flow, not conversion. Training a team that has nobody to call fixes nothing. That’s a marketing and pipeline problem, and we’ll say so on the call.

○

If your managers won’t reinforce it. The research is blunt: reinforcement is the variable, not content. If nobody will own the practice cadence, not even with the AI coach carrying most of it, the money burns. I’d rather tell you that before you spend it.

○

If your close rate is already strong and your real constraint is capacity. Then you don’t need training. You need hours back. That’s an automation conversation, and it’s a different page on this site.

Not sure which problem you have? Run the Bottleneck Finder™: seven questions, free, and it will tell you which one it is, including if it isn’t a training problem at all.

Programs

Three ways in: sized to your team.

Starter

The playbook

Solo sellers and small teams who need a real playbook and reps.
  • Custom playbook & scripts, captured from your calls
  • AI coach: self-serve role-play & scoring
  • One live training session
Most common

Train the team

Growing teams hiring reps faster than they can train them.
  • Everything in Starter
  • Live team training workshops
  • AI coach with manager dashboard
  • New-hire ramp path with readiness gates
Scale

Per business unit

Multi-offer or multi-niche teams that need it built per unit.
  • Everything in Growth
  • Training per offer / niche
  • AI coach per business unit
  • Quarterly refresh & retainer

Every engagement starts with a call. We scope it, then price it, and the scope shrinks before the price ever does.

Why me

Most trainers can’t build the tool. Most AI people never carried a quota.

20+ yrs
In sales and management. I still sell today: this isn’t theory from someone who read a book on selling.
$900K → $3M
Multi-state territory I grew over 300%: carrying the number, running the calls, training the people.
1,000+
Real cases run through a production AI tool we built, in daily use in a regulated industry. Adoption is the whole fight in training: we’ve already won it once.

That last number is the one to sit with. The research says training fails at the reinforcement step: the tool gets bought, the habit never forms, the skill decays. The one thing we’ve proven in production is getting a team to actually use a tool every day. That discipline: training lab, readiness gates, manager visibility, feedback loop. It’s the same discipline I bring to your team’s practice.

Questions about sales training

What is sales training built from call recordings?

Training written from your team's own calls: the objections they actually hear, the answers that actually work, and the moments where deals stall. Nothing generic, nothing borrowed from another industry.

Why does one-time sales training fail?

Because people forget. The forgetting curve was first measured in 1885 and has replicated ever since. A single workshop is gone within weeks unless something drills it daily.

What does the AI sales coach do?

It drills the team on their own material: the same objections, the same products, the same scripts, on demand. It scores the rep and shows what to fix. A manager still runs the team.

Do you replace our sales manager?

No. The coach does the repetition a manager doesn't have hours for. The manager still makes every call.

Let’s talk

Tell me how your team sells today. I’ll show you what’s possible.

A 30-minute call: no pitch, no deck. We talk through how your calls run now and where they break. If training isn’t the fix, you’ll hear that on the call and it costs you nothing.

30 minutes with Drew Pick any open slot. The invite lands in your inbox.

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